WhānauTahi systems enable Covid-19 response


Whānau Tahi Ltd, the leading provider of connected health and social services, advises that the following solutions are available for immediate use to all our customer facilities, including DHBs, GPs, Pharmacists, community-based support workers,and Whānau Ora Providers.


Covid-19 Response

Community and Whānau Ora providers using the Navigator interface have hot buttons which set the following whānau states with one click:

          Covid-19 Self Isolation
          Covid-19 Symptomatic or Diagnosed
          Covid-19 HAS Kit Supplied (Hygiene and Sanitation) 

Dashboards,views and included mapping tools provide visibility on the number and location of whānau in the two categories and/or that have received HAS Kits. All workers engaging with whānau will receive alerts about whānau status when accessing or updating appointments, case notes, or other records.


Clinical workers (primary and secondary care clinicians, pharmacists, and other authorised users) using the Connected Care interface can have visibility of status information from community and whānau ora workers, and permit the release of clinical Covid-19 treatment or advice to be shared with community workers for appropriate follow-up and care, in locations where that exchange of information is approved.

The primary to secondary interface delivers Covid19 Alerts to DHB services and provides secure communications between the health service workers.

The Connected Care Patient Portal provides patient self-monitoring and ACP, with family member/support member access.



Facilities that do not currently have access to a Whānau Tahi system can gain access through one of two pathways:

  1. If you are affiliated with a Whānau Tahi enabled DHB or regional alliance, access can be provided through your DHB. Contact Whānau Tahi support () to be directed to the Connected Care administration team in your region.
  2. Non-affiliated sites can request rapid deployment by contacting Whānau Tahi directly on

Originally published by eHealthNews please click the link below to view



Posted by

Anna Arrol

Administration Assistant

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