Conporto spreads its safety net to catch patient harms before they happen

Conporto's Messaging Interface

It sounds like a health sector version of the film Minority Report, a computerised “pre­crime unit” capable of detecting possible harms to people before they occur.

The Conporto event detec­tion and mitigation system is, in fact, an automated tool that analyses patient records to detect potential medication-related harms.

Incidents are flagged to the GP’s inbox in their PMS.

Patients First chief executive Helmut Modlik says Conporto can be business as usual, with high-value extra information

Patients First chief executive Helmut Modlik says the ap­proach is “revolutionary”.

“It’s the first of its kind in New Zealand and, as far as we know, in the world,” Mr Modlik says. “One of the biggest problems in health worldwide is the increas­ingly digitised silos of health data. Interoperability across these datasets is the Holy Grail.”

Conporto Health Ltd is the trading arm of Patients First, a not-for-profit charity owned by General Practice New Zealand and the RNZCGP.    

Mr Modlik says the motiva­tion for the Conporto software came after research into med­ication-related harm, in this country and overseas. Studies suggested nearly a third of harm events originate in primary care before a hospital admission.

In partnership with health IT company DrInfo, Patients First decided to develop soft­ware that could be installed on servers hosting patient databas­es, and scan them for possible harm events.

In March, the system was tested in 94 general practic­es and 152 pharmacies around New Zealand. More than 52,000 medical appointments and 137,000 repeat prescription reminders were monitored, de­tecting 196 medical risks of harm and 136 pharmacy risks.

These included inappropri­ate prescription of NSAIDs, metformin or allopurinol, to patients with renal impairment, or prescription of an antibac­terial macrolide with a statin. There were 136 prescriptions of sodium valproate for 16 to 45-year-old women without a contraceptive prescription.

Results showed 100 per cent of harm-event notifications were successfully sent, then opened and viewed by GPs.

Mr Modlik says the trial proved the system can be used by doctors without any specif­ic training, and fits smoothly into their normal workflow. “It’s business as usual, but with high-value extra information at point of care.”

Kerikeri GP Chris Reid says detecting harms before they happen is good for patient-centred care


GPs easily adapt to system                  

GP Chris Reid’s Kerikeri prac­tice was involved in the trial, and Dr Reid is on Conporto’s clini­cal advisory group. He says it was interesting to see how eas­ily GPs adapted to the system, opening the notifications in their inboxes and taking action, often discussing issues in their morning “huddle”.

Some GPs might feel there is a slight Big Brother aspect to it, but he says it’s good for patient-centred care.

“I’m keen for us to use this, and be seen to use it. If we can prevent harm, then not to do it is almost unethical.”

Mr Modlik says there is no human involvement with the detection system; it views and queries data without extracting anything or creating a reposito­ry, thereby minimising privacy issues.

The team is running an ex­tended trial until the end of October, refining the system.

There is “no logical limit” to the records that could be ana­lysed, Mr Modlik says. Conporto is talking to the Ministry of Health, ACC, DHBs and other organisations such as the Health Quality & Safety Commission, Pharmac and the RNZCGP on how to scale-up the system be­fore the end of the year.


Software trawls data in search of harm                  

The Conporto system finds a patient’s NHI number across the various networks, looking for data points that relate to specific harm risks.

Patients First and DrInfo have coded data points for nine conditions which they say, if not identified, mean patients are “virtually guaranteed to end up in hospital or worse”.

If enough data points relating to a harm event are identified, the clinician is sent a notification at the start of the day, with a brief narrative description signed off by an independent clinical governance group.

The clinician then receives a further notification in their PMS at the time of the patient’s appointment, giving them access to an integrated patient summary record with all the relevant database information in a single view.

Attributed to NZ Doctor and provided by Helmut Modlik



Posted by

Talie Schmidt-Geen

Membership & Operations Manager

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